In case you have ever had a cloud web hosting account before or you have dealt with any other type of online service, you probably know from your own experience that for many things it's better to speak with a live person on the phone instead of exchange tickets or email messages. In order to learn more about a particular service before you order it or if something small needs to be done, for example, it is far easier and quicker to get it done live. When you have the option to seek the advice of representatives over the phone, it's also very likely that you are dealing with an actual web hosting provider, not a reseller. The level of support that you will get over the telephone may differ between different suppliers - from very general issues to expert technical support. Typically the majority of providers will offer you pre-sales assistance and first level telephone support, while more complicated tech issues are managed through e-mail or tickets.

Phone Support in Cloud Web Hosting

Because we have live telephone support 14 hours per day, you'll be able to call us and talk with our customer support representatives to find out more about any of the cloud web hosting that we offer and ensure that our servers meet the system requirements for your web sites prior to purchasing anything. For your convenience, we have telephone numbers on three continents and you will be able to call the one closer to you - in the USA, the UK or Australia. If you are already a customer, you'll be able to call us about general and billing matters, or even about some tech matters. In case the issue is strictly technical or it can take longer time to analyze, you should go through our ticketing system, that will allow both you and our technical support crew to monitor the details given by both sides.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always somebody to assist you if you have any questions about the semi-dedicated server plans that we provide. Whether you want to find out more about our plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more technical problems could need a support ticket to give time to our tech support team to investigate, we will help you with countless tech questions on the phone as well, saving you time and efforts. Since we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local phone lines in these countries as well. If you are in another country, we also have an international number where you'll be able to get in touch with us.