In spite of the fact that the web hosting service supplied by the different companies is almost the same, each provider has their own platform with its own tweaks and ways to accomplish given things. This is why, a comprehensive knowledge base will be extremely useful both for people with zero practical experience and for technically competent users who will eventually find out how specific procedures are completed, but will waste precious time meanwhile. The objective of such a knowledge base is to make the service quick and simple to use, saving users loads of time and efforts. The outcome is more satisfied customers, since they can quickly find the info they are seeking, and substantially less work for the tech support team members, because usually the majority of the questions and difficulties that customers have are already described in the knowledge base. On the condition that the articles are competently written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you have purchased your very first cloud web hosting account through our company or have migrated your website over to us, you will grow used to our platform and our in-house developed Hepsia hosting Control Panel very quickly as we have compiled a detailed online knowledge base where you can find all the info that you’ll ever need – both general info with regards to the service as a whole and more concrete info about the separate features that you can use and the challenges that you might face. The articles themselves are available in two places. The full article collection is accessible via the Control Panel’s Help section. You can find relevant articles about the different features in every section of the Control Panel as well. You can get to know how to do pretty much everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include comprehensive instructions, so you’ll never become disorientated on account of an ambiguous text. Of course, in case you have a more specific problem and you can’t find a solution in our knowledge base, you can get in touch with our support staff members 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the comprehensive online support documentation that we’ve prepared for you. The articles themselves contain general information on our web hosting services, instructive guides about the separate features that you can access, plus troubleshooting instructions that can help you fix common problems that you might run into. The topics that we’ve included encompass practically everything, from uncomplicated things such as how to host a brand-new domain name in your account, to more intricate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, whereas the full article list is accessible through the all-inclusive Help section.